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MGT 521T Practice Chapter 9
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MGT 521T Practice Chapter 9

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MGT 521T PRACTICE CHAPTER 9 1. The process is the screening of job applicants to hire the candidate. 2. When Marissa applied for a position at Blake products, she was asked to provide the names and telephone numbers of three people who would be able to speak about her work performance at her last job. Which of the following selection tools does this BEST describe? 3. “There’s a lot of room for people to grow with this organization”, hiring manager Myranda told the applicant. “But we expect a lot out of employees as well, and there can be some late nights and weekend work when we’re trying to make a tight deadline”. Which of the following does this BEST describe? 4. Individuals who are asked to provide assessments of former employees are known as 5. During the interview, hiring manager Susan asked job applicants whatever questions popped into her head, with no systematic scoring procedure for their answers. This is an example of a(n) interview. 6. Before she began interviewing candidates for a sales position, Sonja prepared a written set of questions based on the job description and planned to ask each of the candidates the same questions in order to better compare their answers. Based on this information, it appears that Sonja was planning to conduct a(n) 7. During a(n) interview, the interviewer explores what the applicant has actually done in the past. 8. When he applied for an clerical position at Halewood Manufacturing, Tyrone was asked to complete an employment test that assessed his keyboarding skills as well as his mathematical skills. What type of employment test did Tyrone complete? 9. During his interview at Rickson Electric, Hal was handed a malfunctioning switch, given a toolbox and asked to fix the switch. What kind of employment test this describe? 10. Adjustment, energy, sociability, independence and need for achievement are measured on tests. 11. One of the employment tests Jane had to complete as part of the selection process was an online assessment that asked questions such as, “During the past 12 months, have you been given too much change by a cashier and kept the money?” and “how many times did you cheat on an exam during your senior year of high school?”. Based on these questions, it would appear that Jane completed a(n) test. 12. True or false: Organizations are increasingly relying on algorithms and analytics to make hiring decisions. 13. Involves attracting applicants for vacant jobs from outside the organization. 14. Unfortunately, bullies often display which of these characteristics? 15. List the steps in the performance management process in correct order, with the first step listed at the top and last step listed at the bottom. 16. Kevin continuously helps his employees improve their work through reviewing their performance and providing consequences. These are two steps of management. 17. The national labor Relations Board enforces procedures whereby employees may vote to have a union and collective bargaining. 18. Match the type of sexual harassment to the correct description. 19. Match the element of compensation with its description. 20. The economic or productive potential of strong, trusting and cooperative relationships is referred to as capital . 21. Which are the following are approaches to affirmative action that an organization can take to achieve equality of opportunity? Check all that apply. 22. The process of locating and attracting qualified applicants either outside or inside an organization for jobs open in the organization is called 23. When workers attempt to organize, they first must get other workers in their organization to sign authorization cards which designate a specific union as the workers’ bargaining agent. However, the union cannot ask the employer for official recognition until at least % of workers have signed authorization cards. 24. When Keisha started her new job, she went through to help her transition and fit smoothly into the job and organization. The company is small so this process consisted primarily of employees welcoming her, “showing her the ropes”, and inviting her to the annual picnic that was coming up soon. 25. Which TWO of the following are advantages of a forced ranking performance review system? 26. Which two of the following are concerns that a manager should consider when an employee is promoted? 27. A job summarizes what the holder of the job does and how and why he or she does it. 28. Under the 1947 Taft-Hartley Act, individual are allowed to pass legislation outlawing union and agency shops. (type only one word.) 29. The action by which workers vote on whether to accept or reject the terms of the contract negotiated by the union after collective bargaining is called 30. Jim’s perception of his employees’ traits and behaviors is known as a(n) appraisal. 31. Derrik is the manager of a large restaurant. Three times a week, he shadows his servers to observe their flow of work and see how they service the customer. Derrik is understanding the basic elements of the server’s job by participating in job 32. It is illegal to use which of the following as the basis for hiring and promotion decisions? Check all that apply. 33. In a , all employees within a business unit are ranked against one another and grades are distributed along some sort of bell curve. 34. Taylor, the human resource manager at a large manufacturing firm, wants to fill an entry-level management position with an internal candidate if possible. To help her determine current employees’ qualifications in terms of education, training and experience, she consults the organization’s 35. Which of the following laws gave employees legal rights to examine letters of reference concerning them? 36. Which of the following are typical reasons for which employees might me transferred? 37. What are the three steps managers should take to avoid being sued for wrongful termination? 38. A labor is an organization of employees formed to protect and advance members’ interests by bargaining with management over job-related issues. 39. A human resource is a listing of the organization’s employees by name, education, training, languages and other important information needed to identify qualified individuals for opening within the organization. 40. A clause in the collective bargaining agreement that ties future wage increases to increases in the cost of living is known as the clause. 41. Playing games and doing simulations to learn job related skill sets away from the workplace are examples of training. 42. A performance appraisal is likely to contain which two of the following types of information? 43. A(n) is conducted at specific times throughout the year and based on performance standards that have been established in advance. 44. Without using a planned evaluation form, Susan occasionally meets with employees and offers them______ appraisals to let them know where they could correct or improve their job performance. 45. Scott is a manager at a large electronics company. His primary role within the organization is to plan for the " people needs" of the business, and then attract, develop and retain an effective workforce. Scott is involved in______ management. 46. The economic or productive potential of employee knowledge, experience, and actions is referred to as ______capital . 47. A(n)_______ worker is someone whose occupation is principally concerned with generating or interpreting information as opposed to manual labor. 48. Developing a systematic, comprehensive strategy for understanding current employee needs and predicting future employee needs is referred to as______ human resource planning. 49. when considering the staffing an organization may need, it is better to assume that the organization will________. 50. which of the following actions would qualify as sexual harassment? Check all that apply. 51. In which step of the training process does the trainer identify if there are gaps in what new employees need to know and if those gaps can be filled by training? 52. Anton's company has undergone a massive reorganization, and hundreds of jobs have been permanently eliminated, along with Anton's job, which of the following BEST describes Anton's dismissal? 53. Don was temporarily dismissed from his company because sales are slow. When the sutation improves at the company, he will likely be brought back as an employee. This is an example of being____. 54. A human resource _______ is a listing of the organization's employees by name, education, training, languages, and other important information needed to identify qualified individuals within the organization. 55. Identify the items that are included in negotiations between managment and employees while they are engaged in collective bargaining. 56. Which law established a minimum wage for workers, set limits for child labor, and established overtime pay? 57. Which legislation gave rise to the establishment of the Equal Employment Opportunity (EEO) commission? 58. if employers use a test to try to predict future job performance, it is vital that the test have ______ to ensure that it actually measures performance related to the job and is free from bias. 59. Dax is an assembly line worker at an automotive plant. He is paid $14.50per hour. This amount reflects the ______ of Dax's job. 60. samantha is employed as a sales engineer in a large medical products firm. The _______ of her job include commission on the sales she generates, Quarterly performance bonuses, and stock options. 61. Nicole receives ______, such as sick-leave days vacation days, free parking, from her employer. 62. Which of the following are methods of external recruiting? 63. Which is the most effective source for external recruiting according to human resource professionals?

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