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MGT 521T Practice Chapter 14
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MGT 521T Practice Chapter 14

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MGT 521T Practice Chapter 14 1. A servant leader would display which of the following characteristics? Check all that apply. 2. To create effective managers, companies should 3. Leadership that focuses on clarifying employees’ roles, explaining task requirements and providing rewards or punishments based on performance is called leadership 4. Which of the following would be categorized as relationship-oriented behaviors? Check all that apply. 5. Is leader behavior that is focused primarily on group members’ needs and desires and directed at creating mutual respect or trust. 6. The model holds that an effective leader makes desirable rewards available to workers and increases workers’ motivation by clearly outlining the behavior that will help them achieve those goals and rewards. 7. The ability to influence employees to voluntarily pursue organizational goals is known as 8. In order to be effective, a person employing influence tactics should do which of the following? 9. Leadership behavior is described as either task-oriented, relationship-oriented, passive or 10. Match each style of leadership behavior (at left) as defined by path-goal theory with the statement(at right)that best corresponds to it. 11. Under Fiedler’s model the level of influence a leader has in his or her immediate work environment is called control. 12. According to research findings, followers seek and admire leaders who create feelings of which of the following? Check all that apply. 13. According to Fiedler, the dimension of situational control referred to as task is the extent to which subordinates perform unambiguous, easily understood, routine task. (remember to type only one word in the blank.) 14. Leaders who exhibit behavior focus on clarifying tasks and setting goals to maximize output and efficiency. 15. A -control situation is one in which a leader’s decision can’t produce predictable results because he or she can’t really influence outcomes. 16. Which leadership model examines the quality of relationships between managers and subordinates and suggest that leaders have different relationships with different subordinates? 17. Identify forms of task-oriented leadership behaviors. Check all that apply. 18. The path-goal theory of leadership identified two environmental factors that cause some leadership behaviors to be more effective than others: task structure and 19. Which of the following are environmental factors identified in the path-goal leadership theory? Check all that apply. 20. Which of the following are employee characteristics identified in House’s path-goal leadership model? Check all that apply. 21. According to Fiedler’s contingency leadership model, which of the following are seen as leader orientations or styles? 22. Which of the following are environmental factors identified in the path-goal leadership theory? Check all that apply. 23. Which of the following are likely characteristics of transformational leaders? Check all that apply. 24. Workers at the factory walked out in a show of solidarity when one of their colleagues was fired, and they refused to return to work until he was reinstated. What influence tactics were the workers using? 25. A sales engineer tells a potential client, “this is state-of-the-art technology and it will streamline your inventory process.” What form of persuasion is the sales engineer using? 26. Research demonstrates that transformational leadership yields positive results in several areas, including which of the following? Check all that apply. 27. Connor wanted to help Chris with a new, potentially profitable client’s portfolio. Connor reminded Chris that since he was instrumental in getting Chris hired, he owned him a favor. This is an example of the influence tactic. 28. According to Fiedler’s contingency leadership model, which component of situational control is deemed as the MOST important? 29. Deb is frustrated because while she assigns responsibilities to members of her staff, the human resource director makes any final decisions about staff bonuses. Which aspect of situational control is Deb is concerned with? 30. Is the ability to gather human, informational and other resources to get something done. 31. What type of organizational culture is more likely to foster transformational leadership? 32. Which of the following are characteristics of being a leader rather than a manager? 33. Candidates for the management development program at GenCo Enterprises must first complete a personality assessment to determine their suitability for a leadership role. Based on this, it would appear that GenCo believes in the approach to leadership. 34. Which of the following are implications that are offered by House’s revised path-goal theory? 35. Frank asked a coworker for help on a project by saying, “I’m asking this as a friend. This is what friends do for one another. Can I count on you?” Frank is using which type of influence tactic. 36. Which of the following is NOT considered a “hard” influence tactic? 37. Which of the following is NOT considered a “soft” influence tactic? 38. The quote “Flattery will get you everywhere” demonstrates the effectiveness of which influence tactic? 39. Within situational control, the extent to which a manager has or does not have the support , loyalty and trust of the work group is known as . 40. According to Fiedler’s contingency leadership model, in which of the following situation will a relationship-oriented leadership style be optimal? 41. Is the right to perform or command; this right comes with the supervisor’s job. 42. True or false: House’s revised path-goal theory has been tested enough to verify its overall conclusions.

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